Tenant Support

Practical support for tenants and families

Clear, organised and practical support with housing problems, landlord correspondence, council housing matters, disrepair complaints, rent issues, eviction paperwork and evidence organisation.

What we help with

Support with housing problems and paperwork

Griffiths & Co provides independent advocacy and practical support for tenants, families and individuals who need help understanding correspondence, organising evidence, responding to landlords, communicating with councils or preparing written complaints.

Housing matters can feel overwhelming, especially when there are rent issues, repair problems, disrepair, overcrowding, eviction notices, homelessness concerns, temporary accommodation issues or council housing decisions.

Our role is to help you organise the facts, prepare clear written points and understand the practical next steps.

Services

Tenant services we can assist with

Landlord correspondence

Help drafting clear letters or emails to landlords, letting agents or housing providers about repairs, rent issues, complaints, access, notices or ongoing concerns.

Disrepair and repairs complaints

Support organising photographs, reports, timelines and written complaints about repair delays, damp, mould, pest issues, leaks, heating, hot water or property conditions.

Eviction paperwork support

Practical support understanding letters, notices, rent arrears information, possession paperwork and documents received from a landlord, agent or court.

Rent arrears and payment history

Help reviewing rent statements, payment records, arrears figures and correspondence so information is organised clearly.

Council housing matters

Support with housing applications, medical priority evidence, suitability concerns, overcrowding issues, temporary accommodation problems and written representations.

Homelessness and temporary accommodation

Help organising evidence, explaining circumstances clearly and preparing written correspondence where someone is homeless, threatened with homelessness or placed in unsuitable temporary accommodation.

Complaints and escalation

Support preparing complaints to landlords, housing associations, councils, managing agents or ombudsman schemes where appropriate.

Evidence organisation

Help organising tenancy agreements, notices, photographs, medical evidence, repair logs, rent records, messages, reports and complaint documents.

Examples of support

Practical help when housing issues become stressful

We can help prepare a clear chronology of events, organise repair evidence, draft complaint letters, respond to correspondence, prepare evidence summaries and help explain how the housing issue is affecting you or your household.

We can also assist with organising documents for council housing matters, medical priority requests, suitability concerns, housing complaints, disrepair complaints and ombudsman preparation.

Important notice

Independent practical support, not legal representation

Griffiths & Co Independent Advocacy Group Ltd is not a firm of solicitors and does not provide regulated legal advice or conduct reserved legal activities.

We provide practical support with forms, letters, written correspondence, evidence organisation, complaints and case preparation. Where legal advice or formal legal representation is required, we may suggest that you contact a solicitor, law centre, advice agency or another regulated professional.

Get started

Need help with a housing or tenant issue?

Contact us with a brief summary of the issue, who the landlord or housing provider is, what stage the matter is at, and what documents or support you need help with.

Contact us